A recent eposide on Labor Day weekend at the Water Street, Market Basket Store in Fitchburg, at the produce department.
A young lady asks the manager at the produce department for help, and in returns gets yelled at and told to go away to another the other store. She asked the women for a box for grapes, that she was buying at least 50lbs of, and being in a box will be easier for the customer and the cashier to ring the products out which is already priced as a box, instead of individual bags being weighed and rung up. Well the manager of the produced said, "NO!!" YELLING IN A RUDE MANNER! Then she said, that if you wanted such products like this much amount you should have called ahead and asked first!!! The young lady responded that well she went to the Market Basket on John Fitch Highway and she didn't have a problem with help there. The manager than said, "GO BACK TO WHERE YOU GOT IT THEN, IF YOU GOT IT AT THE JOHN FITCH MARKET BASKET THEN GO!!!! Rudely and then slammed the door on the customers face.
You would think they would talk nicely to you or even suggest something to help you buy their food there. But NO, in return you get kicked out of the store. Feriously, the customer was so mad that she called the manager a B*&^%! She left the store and didn't buy anything there. And went to spend over $160 at the John Fitch Highway, Market Basket.
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This was an excellent event... About time Fitchburg MA does something good..
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